VendRoam Terms of Service
Overview
VendRoam enables mobile vendors to share their live location, menu, and event details with customers who have scanned their unique barcode. The platform offers no user accounts, in-app payments, or vendor discovery marketplace.
Vendor responsibilities
Vendors must ensure accuracy of posted information including business name, description, contact details, menu, and calendar listings. They bear full responsibility for adhering to applicable food safety, business licensing, and consumer protection regulations. The app functions solely as a communication and location tool. Vendors retain ownership of their content while granting the company rights to store and display it to followers.
Vendors may permanently delete their vendor profile and all of its associated data at any time via Settings → Danger Zone. This action is immediate, irreversible, and removes the vendor from every customer currently following it — vendors are responsible for understanding this consequence before confirming deletion.
Customer experience
Location and live-tracking data shown in the app is provided by the vendor’s device and may be delayed, inaccurate, or unavailable. Direct communication between customers and vendors creates a relationship between those parties only; the company assumes no responsibility for transactions, bookings, or disputes.
Customers may stop following a vendor and remove their associated data from our servers at any time via the “My Vendors” screen, or delete their data for every followed vendor at once via My Vendors → Settings → Danger Zone.
Prohibited activities
Users must not impersonate vendors, submit false information, or disrupt app functionality.
Third-party dependencies
The app integrates Google Play Services, Google Maps, and Google Firebase (including Cloud Functions and Cloud Messaging for notifications), which are subject to Google’s separate terms.
Legal framework
The service comes without warranties regarding location accuracy or availability. Liability is limited to the maximum extent permitted by Australian law, which governs these terms.